McHardy Vacuum Blog

SEBO DUO P Dry Carpet Cleaning Powder

SEBO Duo P Dry Carpet Powder

Clean carpets and upholstery with SEBO Duo P Dry Carpet Cleaning Powder

Sometimes cleaning carpets using water is not a viable option.  Carpet shrinkage, adhesive damage, the risk of mould and long ‘area out of use’ periods due to drying times are all drawbacks to wet cleaning in certain situations.

For these times, SEBO Duo Dry Cleaning Powder is just the ticket. Duo P cleaning powder is a damp compound that is sprinkled on the carpet to be cleaned, scrubbed in with a brush, allowed to set for 30 minutes, and then vacuumed up with a brushroll power head. It consists of granules moistened with a safe solvent and a detergent that dissolve and absorb dirt and odours.

Duo P Powder is very effective for large carpeted areas as well as on furniture and upholstery. One 500 g package cleans 100-200 square feet, depending on the degree of staining and traffic. It is recommended that the product be tested on a hidden area first, especially on upholstery.

As a bonus, Duo P contains an anti-resoilant fibre protector to delay soiling and staining after treatment. It also discourages dust mite allergens for up to six months after application.

Duo P can also be used to spot-treat stains when they happen. It is a very versatile product that has been garnering praise for many years. It is a great alternative to wet carpet cleaning when you need fast and thorough cleaning.

Duo P Carpet Cleaning Powder gets your carpets clean, and helps keep them that way. Try it today!

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Hoover FloorMate Deluxe

Hoover FloorMate Deluxe

Enjoy clean floors without the hard work! The Hoover FloorMate Deluxe scrubs the floors for you.

Try a new way to clean floors without getting down on your hands and knees. The Hoover FloorMate Deluxe SpinScrub FH40160 Hard Surface Cleaner leaves all hard floor surfaces clean and dry with a minimum of effort. You’ll see the results immediately!

Hoover’s unique SpinScrub technology uses six counter-rotating brushes to gently wash and scrub hard floor surfaces including hardwood, tile, marble, bamboo, linoleum, vinyl and laminate.  Whatever your hard floor surface, Hoover’s got you covered.

The FloorMate includes two brushes: one for hardwood and the other for tougher surfaces like tile and grout. Easy release clips make changing the brushes quick and simple, allowing you to switch brushes as needed as you make your way through your home.

While conventional mops just push the dirty water around, the FloorMate Deluxe features separate clean and dirty water tanks so you can easily fill, empty, and rinse each tank individually. This insures that only clean water and detergent are being applied to the floors. Steam mops can leave your floors looking dull but the Hoover will make them shine – and cleans grout too!

The Floor Mate’s light weight makes cleaning floors a breeze, and transporting it up and down stairs is no problem. It features a dry mode that suctions up excess water after cleaning floors to improve drying time – a must with children and pets!

For extra cleaning power on heavy traffic or stained areas, the FloorMate provides a Clean Boost control feature at your fingertips to apply extra detergent without interrupting your cleaning. You can use the Hoover FloorMate Multi-Floor x2 detergent for all flooring, or the Hoover FloorMate Tile and Grout detergent for deep cleaning of floors with grout lines.

Finally, soft tread wheels protect your delicate floors from scratches, and a 20’ power cord and 11.5” cleaning path allow for a wide reach when cleaning. The FloorMate has a two year warranty. Try it today and see just how clean your floors can be!

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Customer Appreciation

Customer Appreciation

Thank you to all of our customers. We wouldn’t be us without you!

It’s customer appreciation month at McHardy Vacuum! It is to you, our customer, that we owe our remarkable success. And it is because of you that we continue to give back to our community. So thank you, thank you, thank you! And keep spreading the word.

The McHardy Vacuum business model is based on a simple principle: “to honour and serve.” We honour by listening to our customer’s need and serve by recommending the best way to satisfy those needs. We value customer service above all – treating our customers with respect and dignity no matter what their request. This consistency has earned us overwhelming loyalty and an outstanding reputation.

But don’t take our word for it; here’s a sampling of what you have to say:

“I greatly appreciate the high quality of your products, especially the laundry detergent. My sincere compliments on your customer service; definitely the best I have experienced. Well done! I’d like to thank you for your prompt and efficient service/delivery – a rarity these days.”

“Whoa, you guys are amazing! Thank so much! Between me experiences with this Dyson purchase and my older Miele upright, I’ve honestly never had better service from any company. McHardy rules!’

“The vacuum works great! I had forgotten how it used to pull itself along when it was new. I’m so happy with the work that was done! Hopefully we never need another repair, but if we do, no questions where we’ll send the vac. Thanks so much for your help!’

“Back a month or so my Miele vacuum broke down and to my dismay there was not a service outlet in Winnipeg. When I contacted Miele they recommended your company, which I initially I thought would be a hassle sending the vacuum away for repairs. I could not have been more wrong. My first contact was Rebecca. You could not have found a more capable individual in my opinion. From beginning to end I was well informed. Honestly I am not sure I have encountered this degree of professionalism in your service industry in my lifetime. In terms of the end product I think my vacuum works better now than when I brought it homes from the store. My purpose in writing was to thank your company, especially Rebecca for her assistance. Too often in our culture we focus on the negatives so why not give praise where praise is due. Thanks again…” 

We would like to thank each and every one of our customers to trusting us with their vacuum cleaner needs, writing product and vacuum reviews on our website for the items they have purchased, and sending us emails about their experience with our company. We truly would not be where we are today without your support! It is our privilege to serve you and we look forward to your continued patronage. So again, from McHardy Vacuum to our valued customers, thank you!

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A Guide to Carpet Cleaning

Carpet Cleaners

Carpet Cleaners help remove stains and odours from carpets.

Keeping floors clean is an ongoing battle in any home. They take the brunt of the abuse from tracked in dirt and debris to spills and stains. Hard floor surfaces are simple to clean and we usually have the proper tools at our disposal. But when it comes to carpets, things get a little more complicated. Vacuum cleaners are ideal for weekly cleaning, but carpet cleaners help to remove stains and odours from carpet fibers. To keep carpets at their finest it is recommended to use a carpet cleaner 3-4 times a year.

Proper steps for using a carpet cleaner:

  1. Remove furniture and objects from area.
  2. Thoroughly vacuum carpets.
  3. Spot clean any stains or soiled areas with a pre-treatment like Roto-Static.
  4. Use the carpet cleaner with the solution and water mixture over the entire area. Do not assume that more solution results in a better clean! For best results always follow the directions on the bottle. We recommend Carpet Care as it provides an excellent clean and is a great value for the price.
  5. After the area has been cleaned with the solution and water mixture go over the area again using only water; this prevents soap buildup in the machine and also the carpet.

When using a carpet cleaner:

  • Don’t allow children or pets on the carpet until the cleaning and drying process is complete.
  • Don’t put furniture back until the carpet is dry (up to 8 hours). If you absolutely must move the furniture you can protect the legs and feet with tin-foil so they don’t get wet or leave rust marks on the carpet.
  • Don’t use the built-in heater on an existing machine or purchase a carpet cleaner with a heater. Hot tap water works best, and machines with heaters are susceptible to blockages and are costly to repair.

Depending on your needs you can either rent or purchase a carpet cleaner. If you have limited storage space or limited amount of carpeting renting a machine when required is a better option. However, if you have a fair amount of carpeting and pets/kids in the home it is more convenient to own a carpet cleaner. When you own a carpet cleaner you can use it on your own schedule, not when a machine is available to rent. As well, you’ll be able to use the machine more frequently and immediately when a stain or spill happens.

The Hoover F5912 carpet cleaner is the simplest unit in terms of operations and it is very user friendly. It is reliable and effective at cleaning all types of carpeting. It also comes with hand tools which can be used to clean carpeted stairs and upholstery. Your carpets and upholstery will thank you for the extra attention!

The Hoover carpet cleaners are available for rent at either of our London locations; please contact us at 519-451-6700 for details. Consider it a test drive! If you rent a carpet cleaner then decide to buy the machine, the cost of your rental will be discounted from the price. You can’t lose. Try one today!

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Dyson DC51 Winner Announced

Dyson DC51 Winner

See below to find out who won the Dyson DC51 Vacuum at WoofStock

WoofStock may be over for another year, but one lucky person has won a Dyson DC51 animal vacuum cleaner to help clean up after their furry friend for the years to come. The Dyson DC51 package includes the full animal tool set that allow you to clean your whole home, including the animals! Thats right, the Dyson Groom Tool is designed to vacuum loose hairs as well as dander directly off of the dog or cat. Connect it to the vacuum while it is running, or use it while the vacuum is powered-off depending on the pet’s comfort level.

We’ve been vacuum cleaner experts since 1946 and have always been excited to sell and service Dyson vacuum cleaners. With their technological advancements, attention to detail, and well constructed machines, the Dyson line of vacuum cleaners is the perfect choice for animal lovers alike. We are proud to offer Free Shipping and Returns Canada Wide, and a 110% Money Back Guarantee on the Dyson vacuum cleaners.

Before we announce the winner we would like to thank everyone who visited our booth at WoofStock and who entered the contest. We enjoyed hearing from you, and helping you choose the right products for your home. If you missed seeing us demonstrate the Dyson Groom Tool you can see it in action right here:

Now, without any further hesitation, the winner of the Dyson DC51 is:

Dyson DC51 Winner

Congratulations Cassandra! You have won a brand new Dyson DC51 Animal Vacuum Cleaner.


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Common Vacuum Cleaner Problems

vacuum problems

Is your vacuum cleaner under performing?

Many people take the Spring season as an opportunity to deep clean their homes and start fresh. However, common vacuum problems can arise when cleaning is increased. If your vacuum is not performing well you may be inclined to toss it, but wait! There are several quick and easy fixes you can do at home.

The most common complaint we hear is that the vacuum isn’t picking up any more. While this is a major issue the cause can usually be traced back to a simple issue:

  • Check the machine over and make sure everything is completely connected. If the dirt collection bucket or hose assembly isn’t securely re-attached to the machine after each use the vacuum will not perform at it’s full capability.
  • Flat rubber belts need to be replaced every 12-18 months, or when they are broken. If the belt is stretched, worn, or missing the machine will not be able to effectively remove dirt and debris from carpeting and changing the belt usually solves the problem.

For a vacuum cleaner to effectively clean flooring and other surfaces the suction needs to be strong enough to move the particles through the system and into the bag or dirt receptacle of a bag less vacuum. If the suction at the end of the hose or wand is very weak there are a few things that can be done to resolve this issue:

  • When the vacuum bag, or dirt receptacle, becomes too full it prevents air from flowing through the machine. It is best to change the bag when it’s 2/3 full, and to empty the dirt receptacle after every use.
  • Much like belts, the filters in your vacuum need to be changed or washed regularly. If the filters are clogged the suction of the machine will be compromised. Typically filters need to be replaced every 12-24 months, and washable filters need to be cleaned every 1-6 months.
  • When large pieces of debris are picked up, like paper, it can cause a clog in the machine which will reduce the suction. If possible remove the wand from the vacuum and simply look through the tube – if you can see light there is no clog. Next detach the hose from the machine and insert a marble or small object into the opening where the wand usually connects. If the object passes through the wand there is no clog, however if it does not there could be something blocking the passage. Depending on the location and material of the clog it can sometimes be removed at home, and other times it will require a trip to a vacuum store.

Certain odours emitted from a vacuum cleaner are just a nuisance, and others can be an indication of a larger problem:

  • If your vacuum has a burning electrical or metallic smell while in use it can mean the motor has been damaged. It is best to turn the machine off and bring it to a repair centre for assessment.
  • A burning rubber smell usually indicates the belt on the machine has been broken.

These simple things can help you identify and resolve common problems that can prevent a vacuum from working properly. Please use this as a general guide – if you are unsure about performance issues you are experiencing refer to the owner’s manual or provide us with the model number for additional information and advice.

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Hoover WindTunnelMAX UH30600

Hoover UH30600

Hoover WindTunnel Max UH30600

The Hoover WindTunnelMAX UH30600 brings the power of three channels of suction to remove dirt and dust from carpets that other uprights leave behind. It delivers excellent performance on carpeted floors at an affordable price.

The WindTunnelMAX UH30600 is a bagged model that has a high quality filter and bag to contain dust and allergens. The Clean Drop system means that with one touch you can release the full bag into the trash; you never have to touch a dirty vacuum cleaner bag again.

The 15” wide nozzle means fewer passes when cleaning and the 7 levels of height adjustment suit any style carpet. Although the Hoover WindTunnelMAX UH30600 is recommended for carpeted floor surfaces, a bare floor brush is available for purchase separately.

The 15’ stretch hose is constructed of durable plastic and provides up to 17’ of above-the-floor cleaning in conjunction with the telescopic extension wand. It will be easy to reach those “hard-to-reach” places!

Also included with the UH30600 are an air powered hand tool that agitates carpeted stairs and upholstery, a combination upholstery/dusting tool, and a 12” crevice tool.

Finally, this model features a 30’ cord for maximum cleaning range and fingertip controls that are right where you need them, as well as a headlight for dark corners and under furniture.

Check out this affordable model for your carpeted home today.

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How to Combat Allergies This Spring

Allergy prevention 2014

Small changes can help to reduce allergy and asthma triggers in your home

The long winter may have gotten us down and had many longing for the warmer weather, but the transition into spring can be bittersweet for the allergy sufferers among us. Unfortunately we can’t control what happens outside, but we can make changes to our indoor environment to help prevent and reduce allergy symptoms this season. The small things can make a big difference!

One of the best things we can recommend is to: clean, clean, and clean! Whether your allergies are seasonal or environmental, keeping your home dirt and dust-free will remove potential triggers such as pet dander, mould spores, pollen, and mites.

  • Remove window treatments from your home entirely, or keep blinds and curtains clean and dust-free. Curtains can be laundered, and blinds can be cleaned easily with your vacuum.
  • Keep windows closed to prevent the wind from blowing allergy triggers inside.
  • Dust with a cloth that traps particles, like the e-cloths, not a duster or paper towel that just tosses them back into the air. The fibers on a microfiber cloth capture and lock in debris until they are washed which helps to reduce airborne particles, and they work with water eliminating the need for chemicals.
  • Vacuum carpeting, area rugs, and bare floors frequently to remove dust and dirt. Beam central vacuums have been clinically proven to improve nasal, non-nasal, eye, and sleep symptoms related to allergies. As well, since Beam central vacuums do not recirculate the dirt it removes 100% of the dust, mites, dander, and allergy triggers it comes into contact with. This is great news for individuals with allergies and asthma!
  • Keeping bedding clean and impenetrable to dust mites is an excellent way to fight allergies. Encase mattresses, pillows, and comforters in zippered mite-proof covers and wash bedding in hot water weekly.
  • For those with sensitivities to detergents or fragrances, Persil and Miele both make a “sensitive” line of laundry soaps.
  • Fight mould and bacteria in your home with steam instead of harsh chemicals that can be a trigger for people with breathing problems. The Reliable EnviroMate P7 is designed to kill harmful particles and remove dirt on any hard surface with only water.
  • And finally, clean the air! Air purifiers work to capture and destroy airborne allergens, bacteria, viruses, mould, fungi, and other harmful particles. IQAir is the only company that can boast a 0 (zero) parts per million dust emission, meaning they remove 100% of the particles and only release clean air.

Manage your environment and have a happy, healthy spring!

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Numatic Harry Canister Vacuum Cleaner

Numatic Harry Vacuum Cleaner

Meet Harry – One of Numatic’s newest vacuum cleaners

The Numatic “Henry” vacuum line is memorable for its fun smiling cartoon face decal that gives the vacuum personality. Since Henry’s introduction in 1980, the British manufacturer has produced over 7 million of these units! Over the years Henry has been joined by Hetty, James, Charles, George and more: similar quality vacuums with various uses and specifications.

Originally named for members of the British Royal Family, the vacuum line also expanded into non-cleaning merchandise such as coffee mugs and kid’s pillows; evidence of how its sense of character and personality appeals to young and old alike. But aside from the novelty of the faces and names for the vacuums, the line sells well because it is a quality product that delivers on its promises.

The newest member of the Numatic family is Harry. Harry’s smiling face is topped with a paw print decal indicating that he is designed specifically for cleaning pet hair. Harry’s air-driven dual purpose Hairo Brush is excellent for picking up pet hair both on the floor and as a hand brush for upholstery and stairs.

Harry’s cloth HEPA bags trap dust and dirt, while the large surface area of the Tritex filter catches pet dander and allergens. Harry can also be used as a bagless vacuum for those not needing the extra filtration.

In addition to pet owners, Harry is also recommended for commercial customers who have a lot of low- to medium-pile carpeting because he comes with an electrified power head. The power head agitates carpet fibres for a deeper clean and Henry’s ultra-quiet yet powerful commercial grade motor ensures powerful suction.

Also included with Harry are a 12” combination floor and carpet head, two 8’ hoses (electrified and non-electrified), crevice tool, dust brush, and upholstery tool, and more. It has a 10 year warranty on the vacuum and a 5 year warranty on labour for domestic use or a 3 year commercial warranty.

Come on in and meet Harry today! He might just become the newest addition to your household too.

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Spring Cleaning Tips, Tricks, and Cleaning Lists

Spring Cleaning Checklist

Spring Cleaning Checklist

Are you ready to put winter behind you? After the season we’ve had, chances are you’re anxious to start fresh and the best way to do so is with a little spring cleaning. Here is a handy checklist to help you get organized and inspired:

1. Dust, dust, dust

  • Dust all surfaces including furniture, knick knacks, books, and electronics.
  • Don’t forget the “high and low” dust collectors like ceiling fan blades, door/window frames, and baseboards.
  • The most effective way to dust is by starting at the highest point of a room and working your way to the bottom. This ensures any dust that falls down will be re-collected.

Proper dusting is one way to reduce allergens from your home. Reusable microfiber ECloths work great for this task; slightly dampen cloth, wipe area, then dry with a new cloth.

2. Clean floors

  • Vacuum the front, and back side, of area rugs – then vacuum the floor underneath. This is a great time to reposition or turn area rugs to ensure even wear.
  • Vacuum all carpeting which includes moving furniture (beds and couches) to clean the hidden areas.
  • Use a carpet extractor to deep clean carpeted surfaces.
  • Use a bare floor brush to vacuum hard floor surfaces, then use a cleaning system (like Bona).

Spring is the perfect time to clean your carpets and an extractor such as the Hoover F5912 will not be left to gather dust for the rest of the year either. Extractors are perfect for taking care of wet spills all year long.

3. Vacuum upholstery and furniture

  • Remove cushions from furniture and using the crevice tool on your vacuum clean all dirt and debris.
  • Using the upholstery tool, or mini turbine head, vacuum all areas of the furniture.

Spot clean any stains with Clean and Green Cat and Dog carpet and upholstery cleaner, or Hoover Professional Strength Stain Remover.

4. Clean windows

  • Clean all window coverings depending on care instructions (either vacuum/dust, or launder).
  • With the use of the glass E-Cloth clean the inside of all windows, and if windows can be removed from frame clean the outside as well.
  • Using the crevice tool vacuum any debris from the window sill.

For cleaning slat style blinds we suggest the Shutter blind vacuum attachment.

Room Specific Cleaning Lists:


  • Remove all items from fridge and clean the shelf’s and inside door. Dispose of any expired food items.
  • Clean other appliances (stove, microwave, coffee machine, etc.) according to manufacturer’s guidelines.
  • Remove all items from cabinets and clean the shelf’s and inside doors.
  • Remove all items from pantry and clean shelf’s – dispose of any expired food items.
  • Wipe down countertops and outsides of cabinets doors.

E-cloth makes a microfiber kitchen pack as well as a special cloth for stainless appliances. Don’t forget to clean behind the refrigerator!


  • Remove and launder bedding, including pillows.
  • Vacuum, then flip or rotate mattresses. You can use special mattress attachments, like the Miele Mattress Nozzle, or an upholstery tool for this cleaning task.
  • Vacuum and organize closet and store winter clothing. Donate any unworn items from your winter section.

Use Fresh Wave Home Spray directly on mattresses to remove odours. 


  • Clean toilet, sink, shower walls, tub and mirrors.
  • Replace shower curtain liner if necessary.
  • Remove all items from medicine cabinet and clean the interior. Do the same for other storage areas in the bathroom like linen closest or under-the-sink storage.
  • Safely dispose of all expired or unused medications. Lean how to through the Medications Return Program.

Reliable’s hand-held EnviroMate steamer safely cleans tile surfaces of dirt, germs, and bacteria without harsh chemicals.

We hope this list helps you stay organized and focused during your spring cleaning, and provides some ideas for safe and specialized cleaning products and tools. Get the whole family involved and it will be done before you know it!

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