McHardy Vacuum Blog

Choosing the Right Vacuum for Your Home

Miele SEB217 Powerhead

Miele SEB217-3 Powerhead is ideal for Berber and delicate carpets

Many people think that they can grab a boxed vacuum off of a shelf and expect that it will clean any flooring in any home. The truth is every vacuum has its strengths and is suited for different applications. For best results you need to pick the right vacuum for your home.

Typically, if your house has a mix between carpeting and bare floors, or is all bare floors with area rugs, we recommend a canister vacuum cleaner. This is because they are the most versatile when cleaning both types of floors. With a canister vacuum cleaner you can change the floor attachment depending on the surface. For non-carpeted areas you would use the bare floor brush, and to vacuum carpets and area rugs you would use the power head or carpet tool. This allows for the most effective cleaning.

Canisters are separated into two main categories – straight suction and electrified. Straight suction canisters are good if you only have a few low pile/low traffic area rugs and no animals in the household. To clean homes with animals and carpets you will need an electrified canister.

On the other hand, if your house only has carpeting, or you do not vacuum your bare floor surfaces, an upright vacuum is usually recommended. All uprights are suited to clean carpets, but not all are capable of cleaning bare floor surfaces. To clean non-carpeted areas with an upright vacuum ensure it has a bare-floor setting, or a hose and wand with attachment.

Different types of carpeting also have different requirements:

  • To vacuum berber, oriental, wool, or other delicate carpets and area rugs you need agitation but only with a soft brush roll.

– The Miele SEB217-3 powerhead is our recommended way to clean berber, oriental, and wool carpets. It can be found in packages like the Miele S6 Dimension Plus and Miele S8 Cat and Dog.

  • To vacuum shag, frieze, and ‘Corn Silk’ carpets you need agitator with a stiffer brush roll, and height adjustment.

– The SEBO Automatic X4 upright vacuum and Miele S8 Dimension canister vacuum cleaner is our recommended vacuum for shag, frieze, and thick pile carpets.

By choosing the right vacuum for your home you will ensure cleaning is easy and effective!

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Picking the Right Vacuum Tool

Ensuring your floors are cleaned involves more than selecting the right vacuum. For effective cleaning you need to select the right vacuum tool for the job at hand. Different floor types respond better to certain tools. By not select the right vacuum attachment for your floors can cause: dirt to be left behind, extra work for yourself, and sometimes even damage.

See the Miele tool selector below to find the best fit for your home.

Vacuum tool selector

Use this vacuum tool selector to find the best attachment for the job.

If your home has multiple hard floor or carpeted surfaces choose the tool that is the best overall fit. Usually we recommend one tool for the hard floors and one tool for the carpets and area rugs.

For personalized recommendations on which vacuum tool you need contact us at 1-877-537-8227 or by email at: We’d love to hear from you!

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Merry Christmas From McHardy Vacuum

Merry Christmas from McHardy Vacuum

Merry Christmas from McHardy Vacuum

As each holiday season passes it seems like we accumulate lists of things we need to do, things to purchase for loved ones, and things we wished were purchased for us. But is all this ‘stuff’ really adding to the quality of our lives, or is it merely serving as a distraction?

The true meaning of Christmas is God’s unconditional love for each and every one of us. His love is not covered in material things, and shines the brightest when we experience a true joy in life – contentment.

It’s easy to compare ourselves to others and become jealous or envious of the things we believe we don’t have. The trick is to look internally and be thankful, appreciative, and truly happy with everything that is already in our lives and know that it is enough.

This holiday season choose to be content with your life, your family, and your possessions. Much like happiness, this is a choice we all get to make.

Contentment is not the fulfillment of what you want, but the realization of how much you already have – Unknown 

Merry Christmas from your friends at McHardy Vacuum
Serving since 1946

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Vacuum Cleaner Tune Up

Vacuum Cleaner Tune Up

Get your vacuum ready for the busy cleaning season with a yearly tune up

As fall approaches and the weather starts to turn we tend to spend more time indoors. Even though we usually associate extra cleaning with the spring, fall can be busy for our homes as well. Tracked in mud, leaves, and approaching holiday parties can result in an increased amount of time spent cleaning. Ensure you’re ready for the challenge by giving your vacuum a yearly tune up:

Why it is important to change/clean vacuum filters:

  • As the air flows through the vacuum the filters block excess dirt particles from leaving the machine. Over time the filters become clogged with the debris and can cause the vacuum to loose suction. This lowers the cleaning capabilities of the vacuum.
  • Disposable filters should be replaced every 12-18 months, or more frequently depending on usage and manufacturer recommendation.
  • Washable filters should be cleaned every 1-6 months, and left to dry for 24-48 hours before being used. Over time, washable filters will breakdown and should be replaced if damaged.

Why it is necessary to change vacuum belts:

  • Over time flat rubber belts stretch out or break completely. This is due to it always being under tension or picking up something that caused the agitator (brush roll) to jam – think socks and shoe laces. When the belt isn’t in the optimal shape the agitator can’t spin at the proper speed (or at all) and won’t have enough strength to effectively clean the carpets.
  • Flat rubber belts should be changed every 12-18 months; whereas cogged and serpentine belts should be changed every 5 years. Belts will need to be changed sooner if damaged or broken.
  • Changing belts at home is usually a simple and straightforward process.  However, some machines (Dyson and certain Miele’s) have belts that need to be changed by a service centre. Refer to your owner’s manual for directions, as each machine is different.

Why it is necessary to clean the agitator (brush bar):

  • Hair and fibers that are wrapped around the agitator can get into the end caps, the fixed parts that hold the brush in place, and seize the ball bearing’s that allow the brush to spin. If this happens the brush won’t turn or clean properly.
  • As debris gets wrapped around the agitator it causes the bristles to get constrained and will eventually build up to the point where it covers them. When this happens the bristles won’t make proper contact with the carpet surface resulting in an inefficient clean.
  • This is a common occurrence for all vacuums. Check the agitator every 4-5 uses and clean when debris is starting to accumulate. It’s easier to clean small amounts frequently, then to wait until it all piles up!

How to clean the agitator (brush bar) on your vacuum:

  • Many vacuum cleaners have screws or access points on the bottom of the machine that allows you to open the power head and remove the agitator for thorough cleaning. However, many others cannot be opened. Refer to your owner’s manual to determine if yours can be opened at home.
  • If your agitator can be removed use a pair of scissors or seam ripper to cut the hair and fibers the length of the agitator. Sometimes you need to use a stiff wire brush to clean the bristles if string or hair is stuck in them as well. Be sure to spend some time cleaning the end caps.
  • If your agitator can’t be removed use a knife or seam ripper to cut the hair and fibers while it is still installed in the machine. After doing this you should now be able to pull the material off of the agitator.

The above information applies to most canister, upright, hand, stick, and central vacuum systems. If you are unsure about the cleaning requirements of your vacuum please contact us by email ( or phone (1-877-537-8227) with your make and model number. We’d love to help!

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Reduce and eliminate household odours

Eliminate Odours

Household Odours can come from several sources, including cooking.

Household odours are impossible to avoid and come from many sources – cooking, pets, laundry hampers, stinky shoes – the list goes on. Even cleaning itself can produce unpleasant smells as your vacuum cleaner’s exhaust air may not be so fresh! Thankfully, household odours can be easily controlled and eliminated with just a few safe and simple products.

So you’ve cleaned your home from top to bottom – your eyes say ‘clean’ but your nose says ‘not so much!’ While it is tempting to just unleash a can of air freshener in the house, this is at best a temporary solution. Air fresheners only cover up or mask a bad smell with a stronger smell. But when they wear off, the unpleasant odour remains. This is because they do not eliminate the problem.

A better option is an odour neutralizer, such as Fresh Wave, which is safe, non-toxic, natural, and biodegradable. They use the naturally pleasant scents of clove, anise, lime, pine, and cedar in their products. Their Home Spray can be used to eliminate airborne odours but is even better for targeting areas such as pillows, upholstery, shoes, pet beds, and sports equipment. It has a pleasant odour that disappears as it dries; and takes foul odours with it.

For small spaces like garbage cans, diaper pails, and RV’s the Fresh Pod works to remove offensive smells. Stick the pod to any clean, flat surface, and start breathing fresher air.

Carpet is another breeding ground for odours, especially when pets are present in the home, and Fresh Wave makes a product for that too. Their Carpet Shake is designed to be used dry, not wet. Simply sprinkle it all over the carpet or area rug, leave for 10 minutes, then vacuum it up. The powder bonds to the offending bacteria or proteins causing the odour, breaks them down, and then your vacuum removes them. It’s science!

Speaking of vacuums, the air that flows through your vacuum may pick up odours leaving an unpleasant smell in the air as you clean. We recommend Fresh Wave Vacuum Pearls in the bag or dirt collection bin, and/or a quality charcoal filter. Miele offers Active Air filters, which contain active charcoal, to remove odours and prevents them from fouling your vacuum’s exhaust air. You won’t feel like you’re cleaning the floor only to pollute the air – this is especially important as winter approaches and our windows are shut tight for the season.

If your dog’s favourite armchair (and couch, rug, bed, etc.) is the problem you might consider Clean + Green Carpet and Upholstery Cleaner. This product’s natural ingredients are formulated to encapsulate odours and stains, allowing them to biodegrade naturally. There is no scrubbing or soaking necessary, and the product is completely scent-free. Spray it, leave it, and forget about it!

Try Clean + Green or Fresh Wave’s kid-safe, pet-safe, products today for a better smelling tomorrow.

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Care and Cleaning of Bare Floors

Bona Floor Cleaner

Bona for hardwood floors

Many homes feature a combination of bare floors, carpets, and area rugs. Within the bare floor category you may find hardwood, tile, laminate, linoleum, vinyl, and many more. For these bare floor surfaces vacuuming alone is sometimes not enough. Tracked in dirt, spilled food or drinks, and messes caused by curious pets or kids can leave your floors needing extra attention.

For tough areas and general cleaning the Bona hardwood cleaning package includes everything you need to keep your hardwood floors looking their best. The microfiber cleaning pad is machine washable (up to 300 times) and cleans without dulling or scratching polyurethane finishes. The included Hardwood, and the optional Stone, Tile, and Laminate, cleaning solutions are GreenGuard certified, and are non-toxic with no residue or vapour so it is safe for children and pets. A built in spray trigger makes cleaning easy.

If your floors need a deeper clean the Hoover FloorMate Deluxe is the best solution. It gives your floors that hand scrubbed look, without all the hard work. The Spinscrub technology uses six counter rotating brushes to wash the floor, and comes with two sets of brushes (one for delicate ares, and one for floors with grout lines). After the cleaning is done turn the FloorMate to the dry setting and allow the squeegee blades to dry your floors so you don’t have to! By using two tanks (a clean tank and a recovery tank) it ensures only clean water touches your floors, unlike the mop and bucket approach. It is safe to use on all sealed floors including hardwood, tile, marble, and bamboo.

If your home has dark floors, or similar surfaces, where even a little bit of dust can be noticeable dust mops can be a great addition. An electrostatic dust mop is available for use with the Bona system which locks in the dust in, instead of stirring it up into the air you breathe. It’s perfect for quick cleanups and catching those roaming dust bunnies when you don’t have time to haul out the full size vacuum cleaner.

Dust mops are also available as a vacuum cleaner attachment. These connect directly to your vacuum and are great for picking up fine dust that other attachments may have a hard time with. They are available in both Miele and Fit-All size.

We know you want the right tool for the job – and we can help you find it!

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SEBO DUO P Dry Carpet Cleaning Powder

SEBO Duo P Dry Carpet Powder

Clean carpets and upholstery with SEBO Duo P Dry Carpet Cleaning Powder

Sometimes cleaning carpets using water is not a viable option.  Carpet shrinkage, adhesive damage, the risk of mould and long ‘area out of use’ periods due to drying times are all drawbacks to wet cleaning in certain situations.

For these times, SEBO Duo Dry Cleaning Powder is just the ticket. Duo P cleaning powder is a damp compound that is sprinkled on the carpet to be cleaned, scrubbed in with a brush, allowed to set for 30 minutes, and then vacuumed up with a brushroll power head. It consists of granules moistened with a safe solvent and a detergent that dissolve and absorb dirt and odours.

Duo P Powder is very effective for large carpeted areas as well as on furniture and upholstery. One 500 g package cleans 100-200 square feet, depending on the degree of staining and traffic. It is recommended that the product be tested on a hidden area first, especially on upholstery.

As a bonus, Duo P contains an anti-resoilant fibre protector to delay soiling and staining after treatment. It also discourages dust mite allergens for up to six months after application.

Duo P can also be used to spot-treat stains when they happen. It is a very versatile product that has been garnering praise for many years. It is a great alternative to wet carpet cleaning when you need fast and thorough cleaning.

Duo P Carpet Cleaning Powder gets your carpets clean, and helps keep them that way. Try it today!

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Hoover FloorMate Deluxe

Hoover FloorMate Deluxe

Enjoy clean floors without the hard work! The Hoover FloorMate Deluxe scrubs the floors for you.

Try a new way to clean floors without getting down on your hands and knees. The Hoover FloorMate Deluxe SpinScrub FH40160 Hard Surface Cleaner leaves all hard floor surfaces clean and dry with a minimum of effort. You’ll see the results immediately!

Hoover’s unique SpinScrub technology uses six counter-rotating brushes to gently wash and scrub hard floor surfaces including hardwood, tile, marble, bamboo, linoleum, vinyl and laminate.  Whatever your hard floor surface, Hoover’s got you covered.

The FloorMate includes two brushes: one for hardwood and the other for tougher surfaces like tile and grout. Easy release clips make changing the brushes quick and simple, allowing you to switch brushes as needed as you make your way through your home.

While conventional mops just push the dirty water around, the FloorMate Deluxe features separate clean and dirty water tanks so you can easily fill, empty, and rinse each tank individually. This insures that only clean water and detergent are being applied to the floors. Steam mops can leave your floors looking dull but the Hoover will make them shine – and cleans grout too!

The Floor Mate’s light weight makes cleaning floors a breeze, and transporting it up and down stairs is no problem. It features a dry mode that suctions up excess water after cleaning floors to improve drying time – a must with children and pets!

For extra cleaning power on heavy traffic or stained areas, the FloorMate provides a Clean Boost control feature at your fingertips to apply extra detergent without interrupting your cleaning. You can use the Hoover FloorMate Multi-Floor x2 detergent for all flooring, or the Hoover FloorMate Tile and Grout detergent for deep cleaning of floors with grout lines.

Finally, soft tread wheels protect your delicate floors from scratches, and a 20’ power cord and 11.5” cleaning path allow for a wide reach when cleaning. The FloorMate has a two year warranty. Try it today and see just how clean your floors can be!

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Customer Appreciation

Customer Appreciation

Thank you to all of our customers. We wouldn’t be us without you!

It’s customer appreciation month at McHardy Vacuum! It is to you, our customer, that we owe our remarkable success. And it is because of you that we continue to give back to our community. So thank you, thank you, thank you! And keep spreading the word.

The McHardy Vacuum business model is based on a simple principle: “to honour and serve.” We honour by listening to our customer’s need and serve by recommending the best way to satisfy those needs. We value customer service above all – treating our customers with respect and dignity no matter what their request. This consistency has earned us overwhelming loyalty and an outstanding reputation.

But don’t take our word for it; here’s a sampling of what you have to say:

“I greatly appreciate the high quality of your products, especially the laundry detergent. My sincere compliments on your customer service; definitely the best I have experienced. Well done! I’d like to thank you for your prompt and efficient service/delivery – a rarity these days.”

“Whoa, you guys are amazing! Thank so much! Between me experiences with this Dyson purchase and my older Miele upright, I’ve honestly never had better service from any company. McHardy rules!’

“The vacuum works great! I had forgotten how it used to pull itself along when it was new. I’m so happy with the work that was done! Hopefully we never need another repair, but if we do, no questions where we’ll send the vac. Thanks so much for your help!’

“Back a month or so my Miele vacuum broke down and to my dismay there was not a service outlet in Winnipeg. When I contacted Miele they recommended your company, which I initially I thought would be a hassle sending the vacuum away for repairs. I could not have been more wrong. My first contact was Rebecca. You could not have found a more capable individual in my opinion. From beginning to end I was well informed. Honestly I am not sure I have encountered this degree of professionalism in your service industry in my lifetime. In terms of the end product I think my vacuum works better now than when I brought it homes from the store. My purpose in writing was to thank your company, especially Rebecca for her assistance. Too often in our culture we focus on the negatives so why not give praise where praise is due. Thanks again…” 

We would like to thank each and every one of our customers to trusting us with their vacuum cleaner needs, writing product and vacuum reviews on our website for the items they have purchased, and sending us emails about their experience with our company. We truly would not be where we are today without your support! It is our privilege to serve you and we look forward to your continued patronage. So again, from McHardy Vacuum to our valued customers, thank you!

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A Guide to Carpet Cleaning

Carpet Cleaners

Carpet Cleaners help remove stains and odours from carpets.

Keeping floors clean is an ongoing battle in any home. They take the brunt of the abuse from tracked in dirt and debris to spills and stains. Hard floor surfaces are simple to clean and we usually have the proper tools at our disposal. But when it comes to carpets, things get a little more complicated. Vacuum cleaners are ideal for weekly cleaning, but carpet cleaners help to remove stains and odours from carpet fibers. To keep carpets at their finest it is recommended to use a carpet cleaner 3-4 times a year.

Proper steps for using a carpet cleaner:

  1. Remove furniture and objects from area.
  2. Thoroughly vacuum carpets.
  3. Spot clean any stains or soiled areas with a pre-treatment like Roto-Static.
  4. Use the carpet cleaner with the solution and water mixture over the entire area. Do not assume that more solution results in a better clean! For best results always follow the directions on the bottle. We recommend Carpet Care as it provides an excellent clean and is a great value for the price.
  5. After the area has been cleaned with the solution and water mixture go over the area again using only water; this prevents soap buildup in the machine and also the carpet.

When using a carpet cleaner:

  • Don’t allow children or pets on the carpet until the cleaning and drying process is complete.
  • Don’t put furniture back until the carpet is dry (up to 8 hours). If you absolutely must move the furniture you can protect the legs and feet with tin-foil so they don’t get wet or leave rust marks on the carpet.
  • Don’t use the built-in heater on an existing machine or purchase a carpet cleaner with a heater. Hot tap water works best, and machines with heaters are susceptible to blockages and are costly to repair.

Depending on your needs you can either rent or purchase a carpet cleaner. If you have limited storage space or limited amount of carpeting renting a machine when required is a better option. However, if you have a fair amount of carpeting and pets/kids in the home it is more convenient to own a carpet cleaner. When you own a carpet cleaner you can use it on your own schedule, not when a machine is available to rent. As well, you’ll be able to use the machine more frequently and immediately when a stain or spill happens.

The Hoover F5912 carpet cleaner is the simplest unit in terms of operations and it is very user friendly. It is reliable and effective at cleaning all types of carpeting. It also comes with hand tools which can be used to clean carpeted stairs and upholstery. Your carpets and upholstery will thank you for the extra attention!

The Hoover carpet cleaners are available for rent at either of our London locations; please contact us at 519-451-6700 for details. Consider it a test drive! If you rent a carpet cleaner then decide to buy the machine, the cost of your rental will be discounted from the price. You can’t lose. Try one today!

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